Privacy Policy

• Account info: name, university email (uoguelph.ca), program, year, profile photo, bio.
• Landlord info: name, email, phone, company name, government ID, and ownership documents (for verification).
• Listings: property address, photos, rent, amenities, lease terms, viewing availability.
• Roommate quiz answers: lifestyle preferences used for compatibility matching.
• Messages: contents of conversations between students and landlords or marketplace buyers and sellers.
• Usage data: pages viewed, searches performed, listing saves, IP address, browser type.

• To operate the platform — show listings, run the roommate match, deliver messages.
• To verify landlord identity before allowing them to publish listings.
• To send transactional emails (verification, password reset, viewing reminders).
• To detect abuse, fraud, and violations of our Terms.
• To improve the product (anonymized analytics).

We do not sell your personal information. We share data only with:

• Service providers used to run cribb: Neon (database), Render (hosting), Resend (email), Cloudinary and Amazon Web Services (image and document storage), Anthropic (AI features), Cloudflare (security and Turnstile bot protection), Sentry (error monitoring), Upstash (caching), Google Maps (maps and address lookup).
• Other users, only where you choose: landlords see your name and program when you message them; group members see your roommate quiz answers if you join a group.
• Authorities: only when legally required (court order, lawful warrant).

Some of these providers process data in the United States. By using cribb you consent to your data being transferred and processed outside Canada under contractual safeguards.

Our AI listing comparison feature uses Anthropic's Claude model. When you compare listings, the relevant listing data (rent, amenities, location, Cribb score, landlord verification status) is sent to Anthropic to generate the comparison. We do not send your name, email, or messages. Anthropic does not train its models on this data under their commercial terms.

We use a small number of essential cookies to keep you logged in and to remember your preferences. We do not run third-party advertising, ad-tech pixels, or cross-site tracking on cribb.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent and delete your account at any time (Settings → Delete Account).
• File a complaint with the Office of the Privacy Commissioner of Canada.

Account data is retained while your account is active. When you delete your account, we remove your profile, listings, messages, and uploaded images within 30 days. Some records may be retained longer where required by law (e.g. fraud investigation).

We use industry-standard practices including bcrypt password hashing, JWT authentication, HTTPS encryption in transit, and AWS S3 server-side encryption at rest. No system is perfectly secure — please use a unique password and report suspicious activity.

cribb is restricted to verified University of Guelph students and landlords. We do not knowingly collect information from anyone under 17.

We may update this policy from time to time. Material changes will be announced via email and the "Last updated" date above.

Questions or requests: hello@findyourcribb.com

You can also reach the people behind cribb directly: Adeoluwa Ojulari (adeoluwaojulari@gmail.com) and David Amaefula (professionaldavid14@gmail.com).